1. Data controller
Zynvex Group S.A.S., Tax ID 902.075.293-5, registered in Cali, Colombia, is the controller responsible for processing the personal data collected through this website. Contact: info@zynvexgroup.com.
2. What data do we collect?
When you fill out our contact form, we collect: your full name, your company name, email address, country, WhatsApp number (if provided), the type of project you're interested in, and the message you send us. We do not collect sensitive data or payment information through the Site.
3. Why do we process your data?
We use your data exclusively to:
- Respond to your contact or quote request.
- Communicate with you through the channels you indicated (email, WhatsApp).
- Keep an internal record of requests received.
We do not use your data to send you unsolicited advertising, and we never sell it to third parties.
4. Legal basis
Processing is based on the consent you expressly give by checking the consent box on our contact form before submitting it.
5. How long do we keep your data?
We keep your data for as long as there is an active business relationship or interest, and afterward for the period necessary to address any legal obligations. You may request deletion of your data at any time (see section 7).
6. Who do we share your data with?
We do not share your personal data with third parties, except: technology providers that help us operate the Site and process the contact form, or when required by law. As we collaborate with teams and clients in different countries, your data may be processed by Zynvex staff located outside your country of residence; in all cases, we apply the same protective measures described in this policy.
7. Your rights
In accordance with Colombia's Law 1581 of 2012 and, where applicable, the European Union's General Data Protection Regulation (GDPR), you have the right to access your data, request its rectification or update, request its deletion, object to its processing, request its portability, and, where processing is based on your consent, withdraw it at any time. To exercise these rights, write to us at info@zynvexgroup.com stating your request.
8. Cookies
This Site uses first-party and third-party cookies. See our Cookie Policy for details.
9. Changes to this policy
We may update this policy periodically. The date of the last update is shown at the top of this document.